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Bookings can be made by contacting Janine by phone OR on our facebook page, www.facebook.com/WholeHerdTherapies
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BOOKING CONDITIONS:
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We always try to be on time for appointments, however working with animals can be unpredictable and sometimes circumstances are beyond our control. A text message or phone call will be made as soon as possible to advise of any changes to your appointment
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Please have your horse caught and waiting in a safe and appropriate area for treatment. Ideally this area would be where the animal feels safe and calm, on level ground and free from clutter
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Young or nervous animals. It is the owners responsibility to ensure animals are receiving calm, appropriate training to ensure the treatment is a positive experience. If you are unsure, please talk to Janine to work together, to ensure everyone is kept safe.
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Cancellations:
Please give a minimum of 48 hours notice for cancellations. Cancellations less than 48 hours may incur a $70.00 service fee. Any appointments cancelled on the day of treatment, including clients who do not show for confirmed appointments will be charged the full treatment fee
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Payments:
Please pay by cash, EFT (2% surcharge applies) or direct payment on the day of treatment. We do not give credit
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Minimum Charge - $80
If for some reason I am unable to fit your saddle, ie: broken, unsuitable or incorrect size saddle for horse
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Travel Surcharges
Some regional areas will incur a small surcharge to cover fuel and accommodation
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Weather
In extreme weather conditions, ie: strong winds, heavy rainfall, thunderstorms or excessive heat, we reserve the right to cancel or re-book appointments.